Smartbox devices that are funded within the US are supplied as a speech generating device (SGD) with restrictions to Windows to meet the criteria for Medicaid and Medicare support. When a device has been locked, some Windows functions are restricted.
We understand there are some rare occurrences where you may need to have a Smartbox licence reset. Please complete the form and we will be in touch.
A Smartbox account gives you the ability to access to extra functionality that would otherwise not be available in Grid 3 and Grid for iPad. You can manage your Smartbox account in a few ways depending on the software you use.