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Troubleshooting

Why is Windows Update KB5034441 failing to install with error 0x80070643?

Details about the Windows Update KB5034441 failing to install.

Why is my Grid Pad 10s screen flickering?

How to reduce or stop the Grid Pad 10s screen brightness adjustments.

How do I resolve my Grid Pad not charging?

If you notice that one of your batteries in your Grid Pad 10s, 12 or 15 device doesn't charge to 100%, you may need to recalibrate them.

How do I pair a remote power button to a Grid Pad 10s?

The Grid Pad 10s comes with a remote power button to turn your device on and off. This button is paired with your device when it comes from Smartbox, but you may wish to use the power button on a different Grid Pad 10s device or use a new one if yours is not working. This will require you to pair it again.