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Finding your model and serial number

When you contact our Support team, please have your device model and serial number to hand. This helps us identify the device you are having an issue with!

You can find the serial number on the back of your Grid Pad.

The serial number for the device is placed under the stand, lift up the stand and the serial number is found here:

Diagram showing lifting the stand and highlighting where the serial number is located

Last Revision: 21.07.2022